Digital Transformation Assessment
What does Digital Transformation mean for your organisation?
Organisations need to enable Digital Transformation to remain competitive and meet consumer and customer demands.
However, they are often unsure of where to start, what is involved and how transformation will affect their business.
Unlike traditional IT transformations, the digital revolution will require both business and IT leadership to steer discussions and provide a roadmap of improvement to the business, but do you know where to start and what the impact will be?
How will digital impact on you and your industry?
Where do you focus?
And what are the appropriate technologies?
Our Digital Readiness Assessment has been specifically designed to:
- Help your organisation understand its current digital profile
- Identify factors driving digitisation
- Identify barriers preventing it
- Identify the capabilities required to increase digital maturity
- Develop a digital capability improvement plan
Why is Digital Transformation important for your organisation?
Through our research IVI has defined four impact areas for digital, that tie into any business’s strategic objectives.
They are: Plan, Make, Operate, Sell.
What are the benefits of our Digital Readiness Assessment and how is it different from other options available?
IVI’s research team has worked to create a stable and unified approach focusing on the four key dimensions of any business:
Plan :
Digital Strategy
Digital included in business strategy
Digital promoted through ecosystem internally and externally
Make :
Digital Services and Products
Digital innovation – design and build digital services
Streamline delivery with digital – cloud, mobile etc.
Sell :
Digital Customer Engagement
Engage with and sell to customers by digital
Serve customers with digital self service
Operate :
Digital Operations
Digital architecture, processes, automation, security. Revitalise workforce, hire talent
Operations efficiency & effectiveness through digital
These four pillars form the foundation of the structure of our Digital Readiness Assessment, and the basis for defining your current digital profile, and where you want to be.
Once we understand the impact areas of digital, and have worked with you to understand which are the priorities for you, we look at the Scope of digitisation – where the Assessment identifies the intensity of digitisation efforts across the organization.
Then we look at the Scale of digitisation – where we identify the breadth or reach of digital transformation.
By understanding the scale and scope of your digital initiatives, we can create a digital profile, not only if where you are, but where you want to be.
With this profile, we will engage in a 4 step process to aid you in your digital journey
1. Establish business-aligned digital strategy
2. Define customer journeys to direct digitisation
3. Redesign operating model and organisational structure
4. Establish digital ecosystem
These themes are then linked to Capabilities and mapped into a digital capability improvement plan.
This thorough, in-depth, independent and research based Assessment means you will get:
1. Insight: Highlights an organisation’s overall digital profile – and what the drivers are as well as the barriers to transformation
2. Simplified transformation: IVI has worked with some of the world’s leading research institutes, including MIT, to come up with this Assessment that helps organisations today with their digital agenda
3. Comprehensive analysis: This Assessment is applied across your entire organisation. IT, Sales and Operations all have a stake in digital.
4. A unique, tried and tested Assessment. The only independent digital analysis on the market at the moment, used in over 130 organisations.
An Assessment of two halves
The Digital Readiness Assessment will identify where you are on your digital journey – helping you understand where to begin.
We have identified four digital identities:
- Localized – customers who have a focused but low maturity digital offering
- Specialized – customers who had a dedicated digital program, but focused on a particular area
- Globalized – multiple digital programs across the business but of limited capability
- Optimized – a high capability digital organisation with digital functions across multiple departments
Digital mapping
Once your organisation has been mapped, our assessment identifies the various steps that needs to be taken to improve the digital capability.
The second half of the assessment will focus on:
- Identifying digital drivers in the organisation
- Highlighting digital barriers
- Examining the critical capabilities which need to be improved in order to impact the digital capability.
This gives you a complete roadmap to start your organisation’s digital transformation journey.
“To successfully respond to competitive forces, organisations need to continually review and evolve their existing IT practices, processes, and cultural norms across the entire organisation. IT-CMF provides a structured framework for them to do that.”
Christian Morales, Corporate Vice President and General Manager EMEA, Intel Corporation
Download our free guide to find out more about how our Digital Readiness Assessment can help your organisation.
How to approach Digital Transformation in your Organisation