IVI Webinars

Bringing academia and business leaders together to discuss current topics related to Digtial Transformation, addressing both business and technical challenges.

Spring/Summer 2021 Series Webinars

Next Webinar Topics:

IVI Digital Construction Research Cluster

I.S. EN ISO 19650-2:2018 – Practical Insights and Irish Annex

Date: 15.00-16.00 [GMT+1], June 24th, 2021
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IVI Digital Retail Research Cluster
PERFORM European Digital Retail Summit: How Can Retail Businesses Adapt & Thrive in a Post-COVID World?
Date: 8.30am-4.30pm [GMT+1], June 18th, 2021
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Introducing Trustworthy AI
Date: Noon – 3.00pm-4.30pm, 10th June, 2021


Previous Webinars:

Digital Construction & Design Delivery

Digital Construction & Design Delivery December 17th 2020 - 14:00 - 15:30 GMT (UTC+00:00) The construction industry is on the cusp of significant digital transformation. Over the next five to ten years, several digital technologies and processes including Building...

Holistic Organisation Transformation

Holistic Organisation Transformation November 26th 2020 - 14:00 - 16:00 GMT (UTC+00:00) Digital Transformation signifies a fundamental change in how technology, strategy, processes, and people combine to radically enhance how businesses and other organisations...

The use of technology in the fight against Covid 19

The use of technology in the fight against Covid 19 Aug 20th - 14:00 - 16:00 Irish Summer time During the current Covid-19 Pandemic, many countries have deployed contact tracing applications with mixed success rates. Ireland's efforts have been more successful than...

Mobilty and Payments Webinar

Shaping an innovative mobility and payment service Webinar Date 27.08.20 There is no doubt that the mobility sector will look significantly different within the next 5 years. Technological advances enabling modern e-cars, ride-sharing and autonomous/augmented driving...

Smart Regions: Enabling vibrant regional economies through digitalisation

Smart Regions: Enabling vibrant regional economies through digitalisation Webinar Date 25.06.20The Speakers The IVI Webinar series aims to bring together thought leaders from the world of academia, business and public sector to address key...

Digital Retail II: How AI Analytics can enhance customer experience & expose new opportunities

From creating superior customer experience to improving operational efficiencies and uncovering new business opportunities, AI Analytics represents a major driver and capability for retailers. The data-driven industry benefits from novel analytics technologies and applications producing deeper business insights through collecting, processing, and analysis of big data emerging along the customer journey. We will discuss novel approaches and present case studies of various AI applications demonstrating the significant role data and analytics has become in the transformational process of the whole retail industry.

Digital Retail I: How digital innovations are transforming the retail sector

The retail sector has gone through an unprecedented transformation in the last 12 months. The shift to online and omnichannel retailing has been swift. However, digital transformation is not just about implementing a specific function, like a shopping cart to your existing website. In reality, organizations must make fundamental changes to their operations, supply chains, inventory management, and customer relationship processes. They must analyse data to accurately project demand, react to customer needs, and ship products quickly and efficiently. As now we are hopefully moving towards post-Covid retailing, businesses need to assess which digital innovations will help them sustain and grow and how these innovations need to be naturally engraved in the existing business models.

Accelerating SME Digital Transformation and Competitiveness through Collaboration and Partnership

In this IVI webinar and panel discussion – in collaboration with our research partners LeroADAPT Centre, and with the Ireland Mid-East region’s newest Digital Innovation Hub, MERITS – we showcase Irish firms who have embraced Big Data, AI, and IoT to digitally transform for success. We will also introduce EIT Digital, Europe’s leading digital innovation and entrepreneurial education organisation.

Holistic Organisation Transformation

When it comes to implementing organisation transformation and change, technology, strategy, processes, and people needs to be understood in an holistic manner. In this webinar, we explore how an increased emphasis on the holistic interoperation of strategy, organisational culture, and process innovation can improve the likelihood of a successful transformation.


Organisational Agility: Enabling digital transformation

The current ongoing pandemic has highlighted the need for organisational agility and resilience. It has accelerated the digital transformation of many organisations and this has highlighted the need to rethink the leadership, organisational culture, operating models and other aspects of the ‘future of work’.


Shaping an innovative mobility and payment service

There is no doubt that the mobility sector will look significantly different within the next 5 years. Technological advances enabling modern e-cars, ride-sharing and autonomous/augmented driving etc. are reshaping mobility services and individual transportation experiences. By 2030 it is forecast that global mobility as a Service Revenues will exceed $1 Trillion.

These changes will challenge established business models and revenue streams for existing stakeholders as well as open up opportunities for new stakeholders within the mobility sector. Current mobility providers will need to redefine their role.


The use of technology in the fight against Covid 19

During the current Covid-19 Pandemic, many countries have deployed contact tracing applications with mixed success rates. Ireland’s efforts have been more successful than others and have been recognized as such internationally . We hear from the team responsible on the challenges faced and their experiences in deploying the app to date.

We also hear form the experiences in Italy and how public trust and communication is such an important aspect in tackling the pandemic


Open Innovation – An opportunity to address current challenges

To address the disruptions brought about by the current pandemic situation, many organizations are turning to open innovation models to innovate faster. We explore some case studies in health care, retail, food and manufacturing to see what can be learned from the current experiences and the future journey.

Presentation 2 – Evelyn Moynihan – Slides

Presentation 3 – Dr Matthew Mullarkey – Slides


Covid 19 and the lessons from supply chain disruptions

During the current Covid-19 Pandemic, it has become evident that many industries have been significantly disrupted. We explore what lessons can be learned from disruptions in supply chains and retail.
Some companies have adapted quicker than others and we explore what role ways of working and technology have played during the ongoing and previous crises and what lessons may be learned from this and what the landscape may look like into the future.

Download slides from first presentation

Adapting IT-CMF

There’s no one size fits all approach to capability improvement. Once an organisation has decided to use the IT Capability Maturity Framework (IT-CMF) to improve capability, they will need to adapt the materials to suit their particular circumstance and objectives. In this webinar, Matt Craig – formerly Head of Performance and Value Management at BNY Mellon – gives an overview of the adaptation needed to drive improvement at this global financial services institution.

Benefits Assessment and Realization (BAR)

In this webinar, Catherine Crowley, Researcher at IVI, takes us through our new updated Benefits Assessment and Realization (BAR) Critical Capability. Benefits Assessment and Realization is central to deriving business value from investments in digital technology. Our recent update recognizes the need for agility and innovation as key benefits drivers for IT investments in digital transformation, and to enable more proactive benefits realization.

DevOps and Solution Delivery

In this webinar,Louise Veling discusses two new developments in IT-CMF: 1. The New IT-CMF DevOps Content and Assessment and 2. The Updated Solutions Delivery Critical Capability. Watch this video to know why we have updated the IT-CMF in these two areas, the process undergone to optimise IT-CMF for Agile and DevOps and also to learn more about the new content that is now available.

Sourcing and Supplier Management (SSM)

In this webinar, Anna Browne and Catherine Crowley discuss the latest update as part of the ‘IT-CMF Spring 2018 release’; the Sourcing and Supplier Management (SSM) critical capability. SSM merges the existing Sourcing (SRC) and Supplier Management (SUM) CCs to address the associated activities holistically and to respond to the rapidly-evolving digital business environment that continually challenges organisations to leverage business opportunities and access to expertise while retaining and enabling organisational agility and innovation.

Introduction to IT-CIP

In this webinar, IVI’s Capability Improvement Programme is introduced, the IT- Capability Maturity Framework is defined, and you will understand the need for IT Transformation.





Information Security Management (ISM) and Risk Management (RM)

In this webinar, Marian Carcary discusses 2 updated Critical Capabilities, Risk Management and Information Security Management. Learn how to improve your capability to manage IT-related risks that may impact the business. Learn how to safeguard information held in your organization.

Digital Impacts on Sourcing & Supplier Management

Sourcing and Supplier Management is a key organisational capability in today’s digital world. In this webinar, Catherine Crowley, IVI’s lead researcher in this space, takes us through the 5 key areas where a superior Sourcing and Supplier Management capability can lead to competitive advantage in responding to the rapidly-evolving digital business environment.

Knowledge Management (KM)

In this webinar, Dr Clare Thornley discussed Knowledge Management, what related new challenges and opportunities exist in the digital age, and how IVI has responded to the changes in the Knowledge Management landscape.

Project, Programme and Portfolio Management

Paul Goddard discusses the 3 Critical Capabilities – Project, Programme and Portfolio Management in light of the changes in the Digital Age which we now find ourselves in. This Webinar includes an introduction to the 3 P’s, where they sit within the Framework and includes more details into each one of the Critical Capabilities through showing some of their core concepts and how they are used in today’s challenges.

Assessment Tool Demo

In this webinar, Anna Browne and Ciara Kinsella give an update and demonstration of the new Assessment Tool created by IVI to better facilitate IT-CMF assessments.


Technical Infrastructure Management (TIM)

In this webinar, Gerry Conway discusses Technical Infrastructure Management – What drove the changes, some of the details and an outline of the benefits of this updated content for users.