Our IT framework (IT-CMF) has helped companies achieve significant and measurable results
Find out how organizations all over the world have been able to demonstrate IT Value through using the IT-CMF.
Read on to learn more about how our IT Framework (IT-CMF) has created driven IT value for diverse companies in a wide range of industries.
Case Study: BNY Mellon
BNY Mellon is the sixth largest investment management firm in the world, and seventh largest wealth management firm in the United States.
They are a highly distributed organisation, with 60,000 employees globally, 13,000 in Client Technology Services (IT).
Mandated by the Global CIO, the IT-CMF is used to ensure that BNY Mellon’s vast infrastructure and many IT employees deliver the functionality & capability needed to support the global enterprise.
What’s the impact been?
%
Reduction in Customer-Impacting Incidents
IT-CMF has allowed BNY Mellon to identify the capabilities needed in the organisation, with a structured and systematic approach
Cost reductions and more effective use of resources allowed an increase in capacity, and availability to focus on outcomes that yield the greatest value
AIB and the IT-CMF
AIB, the largest retail and commercial bank in Ireland, has a leading position in digital enablement. AIB’s ambition was to be recognised as having the best technology function of any bank in Europe by 2019. To achieve this, AIB needed a methodology that allowed them to consistently track progress year on year. IT-CMF was identified as the most adequate solution.
Why the IT-CMF?
- The IVI provides a globally acknowledged process (IT-CMF) which allows organisations to baseline their current capabilities while enabling targeted improvement of capabilities through the CIP (Capability Improvement Process).
- Access to the IVI consortium with opportunity to engage with industry thought leaders and practitioners with extensive multi-industry experience.
- Access to business relationship managers is an essential value add to the overall IT-CMF process.
Find out more about AIB’s key metrics by downloading the PDF below.
Find out more about AIB's success story with IT-CMF here
Case Study: Intel
In 2006 the Intel CEO Paul Otellini introduced a new strategic initiative called SET (Structure and Efficiency Teams) with a goal of efficiency and taking $2–3 billion out of Intel costs to improve Intel’s bottom line.
Intel IT was one of the first organisations to align and embrace this strategy, and the CIO introduced early redeployments and cost reductions to deliver IT’s share of this overall cost reduction goal.
A baseline IT capability assessment in 2007 showed that many of the Intel IT critical capabilities had low maturity.
%
Capability Improvement
Find out more
Read how Intel used the IT-CMF to measure capability during this period, with year on year improvement achieved in each critical capability.
Case Study: Xilinx
In order for their world-wide IT department to support a global business, Xilinx needed to enable IT to maximize its effectiveness and increase its value to the business. This included ensuring a comprehensive IT architecture was in place, complete with appropriate models and practices. These models and practices were required to support ongoing decision-making, planning and governance.
The internal team tasked with developing this IT architecture identified the IT-CMF as the best tool to scope, measure and support the work of improving the IT architecture capability. Of the 37 critical capabilities the Framework covers, the team were able to identify that Enterprise Architecture Management (EAM) would be the best place to focus.
Xilinx completed the EAM Critical Capability Assessment, after which they had an external and unbiased evaluation of their current capability, and were able to pinpoint areas in which improvement would be most effective. Using their knowledge to leverage the tools provided in EAM, they completed Capability Improvement work across the following areas:
- Architecture Framework and Processes
- Architecture Governance and Value
- Architecture and Strategic Planning
- Organisation Structure and Skills
- Organisation Engagement
With a combination of executive support, understanding the scope, training and engagement, the initiative has been successful and had resulted in a common understanding between the IT department and the rest of the organisation on the problem, the shared goals, and benefits for the entire organisation. Xilinx now have a much improved Enterprise Architecture management capability across the organisation.
“IT-CMF was a tremendous support to us in improving a complex and difficult area. Having an external measure of our current state, and a way to organise our work, contributed greatly to our success in taking our worldwide IT architecture to the next level” – Fergal Ryan, IT Director, Integration and Database
