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Designing a socio-technological solution to prevent professional burnout

Project Description:
Burnout at work is a prominent issue and changing forms of work have brought novel forms of job strain. This research project seeks to better understand the contemporary experience of workplace stress and burnout and the role technology can play in alleviating and mitigating these outcomes. Building on current knowledge and collaborating with industry, the aim of the research is to investigate and build a data-driven technological solution that drives behaviour change and more positive work outcomes.

Researchers: Simon Hanratty, Dr. Jean Cushen, Prof. Markus Helfert, Dr. Marco Alfano

Funding: SFI – Lero

Collaboration / Partners: The research is carried out in collaboration with an industry partner company.

Timeframe: 2022-2025

About the Researchers:

Simon Hanratty

Dr Jean Cushen

Director of Innovation Value Institute

Professor Markus Helfert

Person-Driven, Health & Wellbeing Cluster Lead

Dr Marco Alfano

Simon Hanratty

Simon is currently studying for a PhD while on career break from Irish Life where he served as CIO. He has more than thirty years’ experience across a range of industries in IT, Strategy/Change and Operations roles including more than twenty years at managerial level. Simon holds a master’s in design Innovation from Maynooth University and is a graduate of INSEAD and the Smurfit Business School.

Dr Jean Cushen

Jean is a Lecturer and Director of Postgraduate Teaching & Learning within the Business School of Maynooth University (MU) and the Programme Director of the MSc Business Management. Jean is a member of the University ‘Political Economy of Work’ research cluster. Jean’s research explores the contemporary employment experience focusing on financialization, the labour process and human resource management (HRM). Jean has published on these topics in top ranked international journals including ‘Accounting, Organizations and Society’ and ‘Work Employment and Society’. Jean has also contributed to HRM related publications including HRM encyclopedias and textbooks, CIPD and IBEC publications.

Director of Innovation Value Institute

Professor Markus Helfert

Markus Helfert is the Director of IVI and Director of Empower – the SFI funded Programme on Data Governance. He is also Professor of Digital Service Innovation and Director of the Business Informatics Group at Maynooth University. He is a Principle Investigator at Lero – The Irish Software Research Centre and at the Adapt Research Centre. His research is centred on Digital Service Innovation, Smart Cities and IoT based Smart Environments and includes research areas such as Service Innovation, Intelligent Transportation Systems, Smart Services, Building Information Management, FinTech, Data Value, Enterprise Architecture, Technology Adoption, Analytics, Business Process Managem ent. Prof. Helfert is an expert in Data Governance Standards and is involved in European Standardisation initiatives. Markus Helfert has authored more than 200+ academic articles, journal and book contributions and has presented his work at international conferences. Helfert has received national and international grants from agencies such as European Union (FP7; H2020), Science Foundation Ireland and Enterprise Ireland, was project coordinator on EU projects, and is the Project coordinator of the H2020 Projects: PERFORM on Digital Retail.

Person-Driven, Health & Wellbeing Cluster Lead

Dr Marco Alfano

Dr. Marco Alfano is a Senior Researcher at the Innovation Value Institute (IVI), Maynooth University, and leader of the IVI Person-Driven, Health & Wellbeing research cluster. He is also affiliated with Lero, the SFI Research Centre for Software, and receives SFI funding for his research. He is currently working on responsible use of AI in health and well-being by facilitating person/patient empowerment and seamless communication within the healthcare system (http://cohealth.ivi.ie/). His research interests include Responsible AI, Digital Health Transformation, Patient Empowerment, Human-machine communication, Data analytics, Semantic Web, Smart cities, Cybersecurity, and Open Data/Big Data. He has authored more than fifty peer reviewed articles for journals, books, and conferences. He has participated in several European projects and has received grants from international bodies, such as the European Union (under the FP7 and H2020 framework programs), and national bodies, such as Science Foundation Ireland, Enterprise Ireland, and the National Research Council of Italy.