Contact Centre – Digital Readiness Assessment

The Innovation Value Institute (IVI) and Enterprise Ireland have teamed up to develop a free to use digital readiness assessment. The assessment will allow you to assess your organisation’s readiness to digital technologies and provide recommendations around capability and competence improvements.

Once we have received enough responses you will also receive a free bench-marking report outlining your performance relative to you peers.

To take the assessment, please enter your email in the box below and click Submit. Please review our Terms and Conditions before taking the survey. By clicking the Submit button below, you consent to our terms and conditions.

Enter your email to receive your link

Within minutes you will receive a personalized link by email that will allow you to take the survey. Once you have completed the survey, you will receive your personalized report including recommendations.

About the Innovation Value Institute

Organizations need proven tools, processes and metrics to measure the total capability of the IT function to achieve a value driven and professional approach to IT value management.

The Innovation Value Institute (IVI) was co-founded in 2006 by Maynooth University and Intel to meet this need and create a global standard for IT management – the IT Capability Maturity Framework.

Share This